Lead Tech
Salesforce Point of Sale

One team across your storefront and your stores.

Salesforce Point of Sale puts in-store commerce on the same platform as your storefront. We implement and integrate it as an extension of the storefront, not as a separate tool with its own version of the customer.

CONTEXT

Legacy POS is the last part of retail that never got modernized.

Salesforce Point of Sale, formerly Retail Cloud Modern POS, unifies online and in-store commerce on the Salesforce platform. Retailers are replacing systems that meet neither the standard of their brand nor the standard of their ecommerce experience.

OUR ANGLE

Salesforce-commerce-native, on both sides of the counter.

We come to POS from the storefront side, which is where the hard part lives: one coherent system across ecommerce, in-store, loyalty and omnichannel flows (BOPIS, endless aisle, unified customer profiles) instead of two systems reconciling nightly.

ONE SYSTEM, TWO CHANNELS
ONLINE Storefront SFCC · SFRA / PWA Kit
IN-STORE Stores Salesforce Point of Sale
ONE CUSTOMER · ONE INVENTORY · ONE ORDER
Unified profile customer · loyalty · history
Inventory store stock · availability
Order flows BOPIS · endless aisle · returns
Fulfilment OMS · ship-from-store
WHAT WE DO

Implementation and rollout

Configuration, store rollout sequencing, and the operational detail that decides whether staff actually use it.

Commerce integration

POS connected to the SFCC storefront through the same catalog, pricing and promotion logic customers see online.

Loyalty and customer data

One profile across channels, so a purchase in store and a purchase online belong to the same customer.

Omnichannel order flows

BOPIS, endless aisle, ship-from-store and cross-channel returns, designed against real inventory accuracy.

Planning a POS replacement? Start with an assessment.